Hospital Online Marketing Education
Using web strategies & social media to enhance your hospital marketing efforts
HOME #14 - Responding to online complaints (a primer in online reputation management)
In this video, Chris and Patrick discuss the best ways hospitals and health-care providers should take caution when responding to online complaints, and outlines three key principles of online reputation management. In addition, they describe ways to assess whether it's appropriate or not to respond online through a couple of examples.
Tags: boyer, chris, doctor, education, hcmktg, hcsm, healthcare, healthgrades, home, hospital
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In part two of this interview, Lee Aase, manager of syndication and social media for the Mayo Clinic speaks with Chris Boyer, author of www.HospitalOnlineMar...
In part two of this interview, Lee Aase, manager of syndication and social media for the Mayo Clinic speaks with Chris Boyer, author of www.HospitalOnlineMar...
In part two of this interview, Lee Aase, manager of syndication and social media for the Mayo Clinic speaks with Chris Boyer, author of www.HospitalOnlineMarketing.com, about his 35 thesis for social media, how the adoption of social media is tra…
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